Most refined and advanced
Familiar design. Enhanced experience.
Pocket size. All-in-one design.
First Steps
To learn how to use your IQOS devices and find quick tips.
FAQs
Find a response to your most common questions.
Self-diagnostics
Sometimes a quick fix is all it takes, let us help you to troubleshoot your IQOS devices.
Warranty
To explore IQOS warranty
International Assistance
Get support on your registered device when you travel*. *Service options, IQOS device and its components availability, response time may vary according to country. Terms and conditions apply.*
Viber
Available regardless of your location* and working hours *available if territory supports viber
Create an IQOS account, register your device, unlock your extended care and support.
Something we haven’t covered?
There are several ways you can reach us:
Find official IQOS Service centers and nearest selling points. Use our store locator to find the nearest selling point.
Find on map
At any time, write us interesting technical questions for you, and our experts will answer them in a few minutes.
IQOS Support Georgia
Available regardless of your location* and working hours *available if territory supports viber
Find out more 
Your question might have already been asked before. Browse our FAQs to see if there’s an answer waiting for you.
FAQ
Contact with our IQOS experts via online chat and get technical support in seconds. The chat is open every day from 10:00 to 19:00.
If you want to speak with an IQOS expert, call us at 0 800 003 003. Our call center is open every day from 10 am to 8 pm.
0 800 003 003
