WHAT IS IQOS?

Heat Not Burn technology
Our patented HeatControl ™ Technology prevents tobacco from burning. IQOS heats tobacco to a much lower temperature.
The result? No flame, no smoke, no ash.
The difference between heat-not-burn technology and conventional cigarettes

IQOS heat-not-burn uses real tobacco, yet produces no smoke.

Discover more technical information

No smoke, less smell, no negative impact on indoor air quality.

IQOS

FIND OUT MORE

WHAT ARE HEETS?

IQOS does not produce TAR and Smoke
It produces tobacco vapor because, with HeatControl™ Technology, IQOS heats tobacco instead of burning it.
აიქოს სერვისები
Get additional information about official IQOS Services available in Georgia.
აიქოსი
IQOS Rental
Rental service is available for legal-age nicotine users
Warranty
Register your device and use warranty service
Installment
Installment service is available only for IQOS 3 DUO devices
Something we haven’t covered?
There are several ways you can reach us:
Find official IQOS Service centers and nearest HEETS stockists. Use our store locator to find the nearest selling point.
Find on map

At any time, write us interesting technical questions for you, and our experts will answer them in a few minutes.
IQOS Support Georgia

Visit our Viber Bot and get additional technical information.
IQOS Georgia

Your question might have already been asked before. Browse our FAQs to see if there’s an answer waiting for you.
FAQ

Contact with our IQOS experts via online chat and get technical support in seconds. The chat is open every day from 10:00 to 20:00.

If you want to speak with an IQOS expert, call us at 0 800 003 003. Our call center is open every day from 10 am to 8 pm.
0 800 003 003

Our inbox is never too full
Write to us