Personalized Service
Register your device, receive personalized service, and familiarize yourself with the process of using the IQOS device correctly.
A little help to get you started
Discover the difference our customer care team can make as you learn more about IQOS and share the experience. From sharing tips to help you get started with your new device and your heated tobacco sticks, to being on hand to answer your questions, our customer care team is here to guide you and help you take the next step on your switching journey.
For Registration:
1. Call the IQOS Customer Care Service at 0 800 003 003
2. Visit one of the official IQOS points of sale
Something we haven’t covered?
There are several ways you can reach us:
Find official IQOS Service centers and nearest HEETS stockists. Use our store locator to find the nearest selling point.
Find on map
At any time, write us interesting technical questions for you, and our experts will answer them in a few minutes.
IQOS Support Georgia
Your question might have already been asked before. Browse our FAQs to see if there’s an answer waiting for you.
FAQ
Contact with our IQOS experts via online chat and get technical support in seconds. The chat is open every day from 10:00 to 19:00.
If you want to speak with an IQOS expert, call us at 0 800 003 003. Our call center is open every day from 10 am to 8 pm.
0 800 003 003
