How to use IQOS ILUMA PRIME?
How to use Iluma Prime
- Before first use, fully charge your device with Power Adaptor and Charging Cable (approximately 135 minutes). Tap the button on your IQOS ILUMA PRIME Pocket Charger to check your battery level. If the level is low, then charge the Pocket Charger with the compatible power adaptor.
- By pressing the button at the top of your Pocket Charger for four seconds you can turn the device ON/OFF. Then check the status lights on your IQOS ILUMA PRIME Holder to see how many experiences you have. Two lights mean it’s fully charged (ready for two uses). One light means it’s ready for one use. No lights mean the Holder needs to be charged in the Pocket Charger.
- Gently insert a TEREA stick as seen in the video. The Autostart is activated upon insertion of the TEREA stick. If the Autostart is disabled, you can press the button on the Holder to start the experience. One vibration and lights pulsing slowly means it’s heating up the TEREA stick. Two vibrations and light(s) ON means it is ready for use.
- When you feel another two vibrations, your IQOS time is nearly up (30 sec or 2 puffs remaining). Simply remove the TEREA stick and remember to use a new stick for your next experience. Remember that one light means you only have one experience left.
- When your Holder is in the Pocket Charger there are two round lights that indicate the status of the Holder. When the round lights are pulsing white, this means the Holder is getting charged. One or two solid round lights on the Pocket Charger indicates how many experiences you have readily available."
Charging your IQOS ILUMA PRIME
Advanced features and smart gestures
Your IQOS ILUMA PRIME Holder starts preheating automatically after you insert a TEREA stick. This feature is available by default and can be disabled through the IQOS app.
By lifting up the Holder when you are not in an experience it will show how many uses are left, by displaying one or two lights.
Simply double tap your Holder during the use and the holder will vibrate to indicate how much of the experience is left:
- 3 vibrations: 75-50%
- 2 vibrations: 50-25%
- 1 vibration: < 25%
IQOS ILUMA PRIME usage tips
Inserting TEREA sticks
Make sure you only use TEREA sticks with your IQOS ILUMA. They are single use so ensure you do not reinsert a used one.
Keeping battery power
Charging your IQOS ILUMA PRIME Pocket Charger on a daily basis is the best way to ensure your IQOS is always ready. Always charge the Pocket Charger with the compatible (Sold separately) power adaptor.
Customizing your device
You can simply enable/disable the smart gestures through the IQOS app and you can also tune certain parameters such as light intensity and vibrations.
Do not use IQOS ILUMA™ and TEREA™ sticks with previous IQOS™ generations, as this may cause damage to your device.
Do not ingest or disassemble TEREA™ sticks. This product contains a sharp metal part which can cause serious injury if swallowed. Keep out of reach of children.
IQOS ILUMA PRIME User Guide
Our IQOS ILUMA PRIME User Guide will let you deep dive into how your device works and how to use it.
Having problems? Troubleshoot your IQOS ILUMA PRIME
Something we haven’t covered?
There are several ways you can reach us:
Contact with our IQOS experts via online chat and get technical support in seconds. The chat is open every day from 10:00 to 19:00.
If you want to speak with an IQOS expert, call us at 0 800 003 003. Our call center is open every day from 10 am to 8 pm.
0 800 003 003 
Your question might have already been asked before. Browse our FAQs to see if there’s an answer waiting for you.
FAQ