WELCOME TO IQOS SUPPORT PAGE

Here you can find important technical information about IQOS and heat-not-burn technology as well as about official IQOS Services available in Georgia.

Register your device and receive personalized service

IQOS Rental Service is Available

IQOS Rental is a service, created by IQOS Georgia’s team to enable legal-age nicotine users to rent the device and for a limited period of time without purchasing the IQOS. For IQOS Rental Service you can:

Contact Us

Leave your contact number

Call Us

You can call our call center we will be happy to help 0800 003 003

Visit Our Service Center

You can visit IQOS Service Centers on the nearest location

IQOS Rental Service is available for IQOS DUO only

Installment Service Available in Georgia

We would like to inform you that you can purchase IQOS 3 DUO in installments, which is available only for Installments are only available to Legal Age Nicotine users. Installments can only be used when purchasing IQOS 3 DUO. To use installment service you can:

Visit Our Service Centers

Installment service is available in your nearest IQOS Service Center.

Visit Our Viber Bot

You can visit our Viber Bot to request device reservation with online installments

Service is provided by TBC bank
Professional Device Cleaning
A clean device can make a difference.
Visit IQOS service centers to receive professional cleaning service
GET SUPPORT

Get Support For Your IQOS Device

Choose your IQOS device to discover all the services available and to get the support you need to make the best experience with your IQOS.

First steps

Learn how to use, clean, and charge your IQOS, and find additional technical information.

Personalized Service

Register your device, receive personalized service, and familiarize yourself with the process of using the IQOS device correctly.

Diagnostics

Sometimes a quick fix is all it takes, let us help you troubleshoot your IQOS device

No question is too small
Your question might have already been asked before. Browse our FAQs to see if there’s an answer waiting for you.

Something we haven’t covered?
There are several ways you can reach us:
Find official IQOS Service centers and nearest HEETS stockists. Use our store locator to find the nearest selling point.
Find on map

At any time, write us interesting technical questions for you, and our experts will answer them in a few minutes.
IQOS Support Georgia

Visit our Viber Bot and get additional technical information.
IQOS Georgia

Your question might have already been asked before. Browse our FAQs to see if there’s an answer waiting for you.
FAQ

Contact with our IQOS experts via online chat and get technical support in seconds. The chat is open every day from 10:00 to 20:00.

If you want to speak with an IQOS expert, call us at 0 800 003 003. Our call center is open every day from 10 am to 8 pm.
0 800 003 003

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